Refund policy

Return and Refund Policy

At Janatabazr.com, our goal is your satisfaction with every purchase. This Return and Refund Policy outlines the circumstances under which refunds may be provided.

Refund Eligibility:

• Damaged or Defective Products: If you receive a product that is damaged or defective, please contact us at contact@janatabazr.com within 7 days of receiving the item. We will require photographic evidence of the damage or defect. Once verified, we will offer you a full refund or a replacement, according to your preference.

• Non-Refundable Items: Products that are not damaged or defective are not eligible for refunds.

Refund Process:

• Once your request for a damaged or defective product is approved, we will initiate the refund process. Refunds will be processed within 2-3 business days and credited to the original payment method used for the purchase.

Returns:

• You have 3 to return an item from the date you received it. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Your item needs to have the receipt or proof of purchase.

Exchanges:

• If you wish to exchange your item for a different product, please contact us for further details. Additional costs may apply if the new item is of a higher value than the original item.

Shipping:

• You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us:

• If you have any questions about our refund policy or need assistance with a refund request, please contact us at contact@janatabazr.com